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Zaatim Adventures

Boat on turquoise water near the cliffs of the Phi Phi Islands, Thailand
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FAQ

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01

Booking & payments

How do I book a trip with Zaatim Adventures?

Choose a trip and book online, or send us an enquiry and we'll design a tailor-made itinerary with you. Once you're happy with the plan, we confirm everything and send your travel details.

Can I customise a trip?

Yes. Every trip on our site can be changed — dates, hotels, length and activities. Tell us what you'd like and we'll adjust it.

What payment options do you offer?

Available payment methods are shown at checkout. For larger trips, ask our team about deposits and flexible payment plans.

Are the prices per person?

Yes, trip prices are per person and based on the standard package. Child prices are shown where they apply.

02

Planning your trip

Do you help with visas and travel documents?

Yes. We'll explain the visa requirements for your destination and help you prepare the documents you need before you fly.

Are flights included?

International flights are not included in our trip prices, but we're happy to help you find and book flights.

Do you plan trips for families with young children?

Absolutely. We choose kid-friendly hotels, keep drives short and add activities for every age.

Can you arrange a honeymoon or anniversary trip?

Yes — tell us it's a special occasion and we'll add romantic touches like private dinners and room upgrades where available.

03

During & after your trip

Is there support while I'm travelling?

Yes. Our team is a message away throughout your trip if anything comes up.

What happens if my plans change?

Let us know as early as you can and we'll do our best to rearrange things. Changes follow the terms of your booking and our partners' policies.

Do I need travel insurance?

We strongly recommend travel insurance for every trip. It isn't included in our prices.

Can I travel as a group of friends or colleagues?

Yes, we plan group trips of all sizes and can arrange private transport and guides for your group.

Still have questions?

Contact our team →